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  • Norfolk Disaster Recovery Center (DRC) Opens Today for Survivor Assistance

    Norfolk Disaster Recovery Center (DRC) Opens Today for Survivor Assistance

    November 9, 2016

    Virginia Beach, VA - - (November 9, 2016) - - Survivors who have damages from Hurricane Matthew are urged to visit the newly opened Norfolk Disaster Recovery Center (DRC) to register, apply for recovery assistance, and have their questions answered.

    The center opened at noon today, Wednesday, Nov. 9, 2016 and is located in the City of Norfolk Work Force Development Center building on Little Creek Road. Survivors may visit any DRC for assistance. Hours of operation are 7 a.m. to 7 p.m. Monday through Sunday until further notice.

    DRC locations include:


    Norfolk City Work Force Development Center

    Room 208
    201 Little Creek Road
    Norfolk, VA 23505

    Virginia Beach:

    Meyera E. Oberndorf Central Library

    4100 Virginia Beach Blvd
    Virginia Beach, VA 23452
    Enter main door, turn right, near Café


    Virginia Division of Human Services
    City of Chesapeake
    100 Outlaw St.
    Chesapeake, VA 23320
    Enter main door, turn right

    DRCs are jointly operated by the Virginia Department of Emergency Management (VDEM) and the Federal Emergency Management Agency (FEMA).

    You don’t need to visit a DRC to register for Federal assistance, survivors can register online at www.disasterassistance.gov, on the FEMA Mobile App, or by calling 800-621-3362. TTY users can call 800-462-7585. Phone lines are open daily from 7 a.m. to 11 p.m. EDT until further notice. Help is available in almost any language.

    Specialists at the recovery centers can review applicant cases, answer questions about claims, or review information needed to process their claims. Specialists from the U.S. Small Business Administration (SBA) and VDEM staff will be at each location.

    To find a DRC location, go to: https://www.fema.gov/disaster-recovery-centers and click on ‘Search for a Disaster Recovery Center.’

    Additional information about this disaster is available at www.fema.gov and www.vaemergency.gov. Virginians seeking information about disaster-related services needs should call Virginia 211, a statewide information and referral service.

    Information source: Federal Emergency Management Agency
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