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Published on 04-01-2019 06:00 PM
Air Travel Consumer Report: January 2019 Numbers
Washington, DC - - (March 29, 2019) - - Today, the U.S. Department of Transportation published the following information:
The U.S. Department of Transportation (DOT) today released its March 2019 Air Travel Consumer Report (ATCR) on marketing and reporting air carrier data compiled for the month of January 2019. The full consumer report and other aviation consumer matters of interest to the public can be found at http://www.transportation.gov/airconsumer.
Complaints About Airline Service
In January 2019, DOT received 878 complaints about airline service from consumers, down 39.5 percent from the total of 1,452 filed in January 2018 and down 12.3 percent from the 1,001 received in December 2018.
January On-Time Performance
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